Customer Service Representative
Location: Sumner Washington
Description: Performance Team is in need of Customer Service Representative right now, this position will be placed in Washington. Detailed specification about this position opportunity kindly see the descriptions. Summary:
Interviews customers and records interview information into computer for customer service by performing the following duties.
Essential Duties and Responsi! bilities:
- Talks with customer by phone or in person and receives orders for account.
- Supervise assigned accounts
- Deliver Customer expectation
- Fills out contract forms, determines charges for service requested, communicates changes with accounts and ensures orders and changes are executed.
- Solicits sale of new or additional services.
- Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
- Other duties as assigned.
This job has no supervisory responsibilities.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disab! ilities to perform the essential functions.
Educat! ion and/or Experience:
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Other Skills and Abilities:
Bilingual in Spanish is necessary.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close! vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
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If you were eligible to this position, please email us your resume, with salary requirements and a resume to Performance Team.
If you interested on this position just click on the Apply button, you will be redirected to the official website
This position starts available on: Sun, 20 Oct 2013 07:05:18 GMT