Job Details
We are seeking a detail-oriented and customer-focused individual to join our team as an Office Assistant. In this role, you will be responsible for providing exceptional administrative and clerical support to ensure efficient operations of our front office. Your excellent communication skills and professional demeanor will contribute to creating a positive first impression for our clients and visitors. As an Office Assistant, you will handle a wide range of tasks, including greeting and assisting visitors, managing phone calls, scheduling appointments, and maintaining office supplies. Your role is vital in maintaining a smooth and organized front office environment.
Responsibilities:
- Greet and welcome visitors and provide them with accurate information and assistance.
- Answer and direct phone calls in a friendly and professional manner, ensuring all inquiries are handled promptly and efficiently.
- Assist with general clerical duties, including data entry, photocopying, and filing documents.
- Maintain and update various office records, such as contact lists, staff directories, and visitor logs.
- Handle inquiries and provide accurate information about the organization's products, services, or policies.
- Collaborate with other departments to ensure smooth communication and coordination of administrative tasks
- Assist with special projects or events as assigned by management.
- Uphold a high level of professionalism and confidentiality in handling sensitive information.
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Requirements:
- High school diploma or equivalent; additional education or certification in office administration is a plus.
- Excellent verbal and written communication skills, with a friendly and approachable demeanor.
- Strong organizational and multitasking abilities, with attention to detail.
- Proficient computer skills, including Microsoft Office Suite and basic knowledge of office equipment.
- Ability to work independently and prioritize tasks in a fast-paced environment.
- Exceptional customer service skills and the ability to handle various customer personalities with tact and diplomacy.
- Familiarity with basic office management procedures and best practices.