Receptionist
Company Description
Join our team at Abgin Law, PC a highly reputable personal injury law firm based in the prestigious Beverly Hills, California. We are seeking talented and dedicated individuals to join our team as Receptionists.
At Abgin Law, PC we are committed to providing exceptional legal representation and advocating for the rights of our clients. As a Receptionist, you will have the unique opportunity to work on challenging and impactful personal injury cases, helping individuals who have suffered injuries due to negligence or wrongdoing.
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Working at Abgin Law, PC offers numerous benefits, including a competitive salary and opportunities for professional growth and development. You will be part of a collaborative and supportive team that values teamwork and excellence.
Located in Beverly Hills, our firm provides a professional and modern work environment with state-of-the-art facilities. Beverly Hills offers a vibrant community, excellent amenities, and a thriving legal landscape.
If you are passionate about personal injury law and seeking a rewarding opportunity to make a difference in the lives of individuals, we would love to hear from you. Apply today with your resume, cover letter, and any relevant professional references.
Odalis Uribe - Office Manager
Email: Odalis@abginlaw.com
Phone Number: (323)945-0474
Join the Abgin Law, PC team and become an integral part of our mission to ensure justice and secure fair compensation for our clients in personal injury cases.
Abgin Law, PC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Role Description
Abgin Law, PC seeks a skilled and dedicated Receptionist to join our team. As a Receptionist, you will be the first point of contact for clients and visitors at our law firm. Your primary responsibility will be to ensure exceptional customer service by greeting and assisting individuals with their inquiries. You will handle incoming phone calls, schedule appointments, and provide administrative support to our legal team. The role requires strong organizational skills, excellent communication abilities, and a customer-centric approach.
Responsibilities
Front Desk Operations:
- Greet and welcome clients and visitors in a professional and courteous manner.
- Direct incoming phone calls to the appropriate person or department.
- Provide accurate information to clients and visitors regarding the firm's services and procedures.
- Maintain a tidy and presentable reception area.
Appointment Scheduling:
- Schedule and confirm appointments for clients, attorneys, and legal professionals.
- Coordinate with internal staff to ensure all necessary documentation and information are available for scheduled appointments.
- Update calendars and notify relevant parties of any changes or cancellations.
Administrative Support:
- Assist in preparing, editing, and proofreading legal documents such as correspondence, pleadings, and forms.
- Maintain and organize client files, ensuring they are accurate and up to date.
- Perform general clerical tasks, including photocopying, scanning, and filing.
- Manage incoming and outgoing mail, packages, and deliveries.
Client Relationship Management:
- Provide empathetic and compassionate support to clients, understanding the sensitive nature of personal injury cases.
- Maintain confidentiality of client information and adhere to data protection regulations.
- Answer basic inquiries and route complex issues to the appropriate team member.
- Handle client requests and escalate urgent matters to attorneys or legal assistants promptly.
Qualifications
Education and Experience:
- High school diploma or equivalent; additional administrative certifications are a plus.
- Previous experience as a receptionist or in a customer service role is preferred.
Skills and Abilities:
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to multitask and prioritize tasks effectively.
- Proficiency in using computer applications, including Microsoft Office Suite (Word, Excel, Outlook).
- Attention to detail and accuracy in all tasks.
- Ability to handle confidential and sensitive information with professionalism.
- Familiarity with personal injury claims and legal terminology is a plus.
Professionalism and Interpersonal Skills:
- Friendly and approachable demeanor.
- Strong customer service orientation with a focus on providing a positive client experience.
- Ability to work effectively in a team-oriented environment.
- Professional telephone etiquette and active listening skills.
Adaptability:
- Ability to handle a fast-paced and dynamic work environment.
- Willingness to learn and adapt to new systems and procedures.
- Ability to remain calm and composed when faced with challenging situations.
Benefits
- Competitive salary commensurate with experience.
- Professional development opportunities.
- Positive and collaborative work environment.
- Opportunity to make a meaningful impact on the lives of clients.
Job Type: Full-time
Pay: $17.00 - $27.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Beverly Hills, CA 90210: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
