Job Description: Intake Coordinator
The Intake Coordinator is responsible for interfacing with all interested families and referral sources regarding enrollment in ABA services; therefore, they will communicate promptly, compassionately and with meticulousness. Under the direction of the Director of the Centralized Business Office.
Position Status: Non-Exempt
Duties:
Respond promptly to new referral contacts for all services offered and precisely track information in CentralReach
Engage with families on the waitlist, according to standard intake process metrics
Obtain all Intake Paperwork and upload to client record in CentralReach
Initiate and coordinate clinical consultations or tours for all centers
Adhere to established timelines within Intake Process to guarantee timely access to care for clients
Maintain up-to-date information on payer regulations for all centers
Understand available service models and center summaries in all centers
Maintain current alternative provider referral list for families not eligible for ABA and effectively collaborate with BCBA to share those resources with families
Track and report Intake data for all centers and keep information organized and accessible
Coordinate with billing department on assessment and treatment authorization requests and approvals
Adhere to all HIPAA regulations verify proper protection of PHI
Requirements:
High school diploma or equivalent
2 years of intake or client coordination in a related field
Proven proficiency with technology, interfacing with digital software and organization skills of digital documentation
Physical Demands:
Employee will have the physical capacity to do the following, reasonable accommodations can be made for individuals with disabilities to perform the essential functions of the job.
Continuously use hands for grasping and fine motor manipulation.
Respond quickly from any position
Walk quickly or run short distances
Stand on feet for a minimum of 15 minutes
Occasionally lift, carry, push, pull up to 200 lbs.
Squat / Kneel / Stoop / Crawl
Bend, twist upper, and lower back
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Intake: 1 year (Required)
- Computer skills: 2 years (Required)
Work Location: Remote
