Accountant I, Billing Operations


 

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ABOUT LeaseLock:

In a perfect world, every lease would end with zero balance. Properties and tenants could go their separate ways without squabbling over outstanding debts and deposits. Those debts and deposits make up hundreds of millions of dollars each year and most of it is just forfeited— languishing in escrow, sent to collections, or simply written off as bad debt.


At LeaseLock, we believe in a better way. We’re empowering the built world with better technology and equipping property owners and operators with a new generation of financial tools to reduce risk, recapture revenue, and optimize asset performance. Our financial technology creates more valuable, efficient properties by turning unpredictable loss and damage into dependable operating income, getting each lease closer to zero balance.


Powered by our data platform and AI risk engine, LeaseLock develops solutions, like our flagship lease insurance, that are driving the future of residential rental real estate. Launched in 2016 and growing rapidly, we’ve insured over $6 billion in leases with clients representing the top property management companies and ownership groups in the country.


ROLE SUMMARY:

We are seeking a detail-oriented and customer-focused Accountant I to join our Billing Operations team. As an Accountant I supporting invoicing and collections, you will be an integral part of our Accounting & Finance department, ensuring accurate and timely invoicing and efficient collections processes. Under the guidance of the Controller, you will assist with the production and distribution of client invoices, follow up on overdue payments, and collaborate with cross-functional teams to improve billing and collections procedures. Your strong communication skills and attention to detail will contribute to building positive client relationships and optimizing our financial operations. This role offers an excellent opportunity to apply your accounting knowledge and play a vital role in supporting our organization's financial success.


RESPONSIBILITIES:

  • Assist with the production and distribution of client invoices, ensuring accuracy and timeliness.
  • Support the collections process by following up on overdue payments and communicating with clients to resolve outstanding balances.
  • Help generate post-billing-performance summaries for review and analysis.
  • Collaborate with cross-functional teams to improve billing and collections processes and suggest refinements where needed.
  • Handle user admin responsibilities for third-party business profiles used for invoicing and vendor compliance.
  • Respond to client inquiries related to billing, providing excellent customer service and finding solutions to address their concerns.
  • Maintain accurate records of invoicing and collections activities and assist in generating relevant business metrics and reports.
  • Support internal and external audits by providing necessary documentation and assistance as required.
  • Collaborate on ad-hoc projects to support the finance and accounting team as needed.


QUALIFICATIONS:

  • Bachelor's degree in Accounting or a related field.
  • Strong attention to detail and organizational skills.
  • Excellent communication skills, both written and verbal.
  • Proficiency in using accounting software preferred
  • Advanced Excel knowledge preferred
  • Ability to prioritize tasks and meet deadlines.
  • Customer-oriented mindset with the ability to build positive relationships with clients.
  • Knowledge of invoicing processes and collections practices
  • Strong problem-solving skills and the ability to work well in a team.


COMMON QUESTIONS

  • What is the pay range for this position?
    • Our pay ranges are wide to allow for adjustment based on relevant experience and geo-location; those with less experience and in a lower cost location can expect to land lower in the range; those with more experience and in a higher cost location can expect to land higher in the range.
    • The base pay range for this position is $57,000 - $74,000 annually.
    • Our offers also include a corporate bonus target and early stage stock option equity.
  • Will this position have direct reports?
    • No, this is a junior individual contributor position.
  • Where does this role report?
    • To the Controller / SVP of Accounting
  • Where is this role located?
    • We are a remote first organization, so we are fine with anyone located within the United States working remotely from their current residence.
  • Do you accept applicants on a Work Visa?
    • We are happy to accept applicants who currently hold a valid work visa that has at least 3+ years of work authorization left.

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