Object Technology Solutions, Inc (OTSI) has an immediate opening for a VRU Tester
VRU TESTER – (REMOTE – DFW - TX)
MAJOR RESPONSIBILITES:
- Work with client team to identifying any issues with IVR (Interactive Voice Response) applications running on IP based platform.
- Call in to legacy IVR platform, exercise various menu options, record the observations, repeat those calls on IP IVR platform, compare the observations, report any anomalies.
SKILLS AND ABILITIES REQUIRED:
- Basic knowledge of IVR platforms, navigating via various menu options, interact using DTMF digits as well as speech.
- Familiar with use of google sheets, google docs and gmail to communicate the information with the team members.
About us
OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a “Follow-the-Sun” model. Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America, and Asia-Pacific with a Global Delivery Center based in India. These strategic locations offer our customers the competitive advantages of onshore, nearshore, and offshore engagement and delivery options, with 24/7 support. OTSI works with 100+ enterprise customers, of which many are Fortune ranked, OTSI focuses on industry segments such as Banking, Financial Services & Insurance, Healthcare & Life Sciences, Energy & Utilities, Communications & Media Entertainment, Engineering & Telecom, Retail & Consumer Services, Hi-tech, Manufacturing, Engineering, transport logistics, Government, Defense & PSUs.
Our Center of Excellence:
- Data & Analytics
- Digital Transformation
- QA & Automation
- Enterprise Applications
- Disruptive Technologies
Job Type: Contract
Salary: $13.19 - $30.00 per hour
Compensation package:
- Hourly pay
Experience level:
- 3 years
Schedule:
- 8 hour shift
Experience:
- IVR testing: 3 years (Required)
Work Location: Remote
Speak with the employer
+91 9133585837
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