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Cricket Wireless is the fastest growing company in the prepaid industry. And we were just voted one of the best places to work in Atlanta by the AJC for the second year in a row!
Our mission is to provide an easy, high quality and affordable wireless experience, and our purpose is to Inspire smiles one meaningful connection at a time.
Role
Cricket Wireless is looking for a Senior Scrum Master to join our Cricket Retail and Billing Experience Portfolio team focusing on Point-of-Sale and/or Billing platforms. This person has primary responsibility of facilitating the formation, learning and growth of cross-functional delivery teams in developing an Agile/Scrum mindset, adopting, and continuously improving practices in their context, and guiding teams and leaders to enable the effective flow of delivery across the end-to-end value stream. As a servant-leader, the Senior Scrum Master plays a key role in planning, facilitation, supporting teams, removing impediments, providing team coaching and mentorship, visualizing the value stream to optimize for flow, and working with other Agile/Lean practitioners to exchange learnings at scale.
Responsibilities
- Establish Scrum as defined in the Scrum Guide
- Improve Scrum Team effectiveness via implementation of best practices, within the Scrum framework
- Scrum Team Support
- Able to put ego to the side and the “desire to control” the team by teaching and mentoring the team members in self-organizing behavior.
- Help the Scrum Team to focus on creating high-value Increments that meet the Definition of Done
- Facilitate the removal of impediments to the Scrum Team’s progress
- Ensuring that all Scrum events take place and are positive, productive, and kept within the timebox
- Product Owner Support
- Recommend techniques for effective Product Goal definition and Product Backlog management
- Promote the Scrum Team’s understanding of the need for clear and concise Product Backlog items
- Help establish empirical product planning for a complex environment
- Facilitating stakeholder collaboration as requested or needed
- Organization Support
- Lead, train, and coach the organization in its Scrum adoption
- Plan and advise Scrum implementations within the organization
- Help employees and stakeholders understand and enact an empirical approach for complex work
- Remove barriers between stakeholders and Scrum Teams
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Position Qualifications
- Minimum of 5-7 years preferred in Telecom
- Minimum of 4-6 years of service to a team in the role of a scrum master
- Preferred Bachelor of Science degree in any Technical, Engineering, Information Systems, or related fields
- Certification in scrum at a minimum PSM1
Work Location: Atlanta, GA (office)
Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Additional sick leave beyond what state and local law require may be available but is unprotected
· Supplemental benefit programs: critical illness/accident hospital indemnity/group legal · Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and
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