This position handles inbound customer service calls. Provides timely, effective and professional responses to a variety of customer inquiries while consistently ensuring delivery of exceptional customer experience during every interaction.
- Identify the customer's needs, suggest products and services.
- Maintains and modifies customer records, utilizing various databases to verify and retrieve data while responding to order inquiries, placing new and /or re-orders.
- Resolves product or service problems by selecting the appropriate action to expedite the immediate resolution while delivering optimal customer experience.
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Basic Qualifications:Education and Experience: Basic knowledge of computers.
Preferred Qualifications:
Education and Experience: HS/GED and 1 year of Customer service
Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
EOE/Minorities/Females/Vet/Disability
Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com.
Department: Call Center
Time Type: Full time
