The Store Manager is the key driver of sales and excellent customer service in the store. This role is accountable for key performance indicators (KPI’s), meeting financial expectations, and crafting a team environment. This is a brand-new location & store coming to the Katy area soon!
WHAT YOU'LL DO
- Responsible for leading all aspects of retail store.
- Create a performance culture to deliver KPIs, meet or exceed store financial projections and improve revenue opportunities.
- Use labor management tools to schedule effectively and to improve efficiency, profitability and margins while adhering to all applicable federal, state and local laws governing store operations.
- Follow all company policies and practices to deliver operational excellence in all areas including human resources, visual merchandising, marketing, loss prevention, operations and safety and security of people and assets
- Delegate responsibility effectively and provide clear directions to others.
- Complete multiple tasks simultaneously.
- Possess a principled level of business ethics and integrity.
- Generate positive results in a manner that is consistent with Croc’s values.
- Drive a safe and secure environment focused on incident prevention.
- Interpret corporate communication and provide clear direction to others.
- Focus on Outstanding Customer Experience
- Train and coach employees on the sales and service model
- Be a role model and motivate employees to attain team sales goals daily
- Recruitment, Development, and Retention of Talent
- Recruit, select, hire and onboard talent
- Train new employees; follow up and assess the training progress of new employees
- Assess and develop talent within the team for future growth.
- Actively participate in the performance management process, which includes recognizing, mentoring, providing relevant feedback, writing and delivering corrective actions to improve personal & store performance
WHAT YOU BRING TO THE TABLE:
- Must be 18 years or older
- High school diploma or GED. Associates degree is preferred
- Minimum of at least 2 years of retail sales experience
- Minimum of 1 year management experience is preferred
- Must be proficient in Excel, PowerPoint, Microsoft Word, Internet Microsoft Office, POS and digital literacy
- Flexible work schedule (which may include nights, weekends, holidays and long hours) and regular attendance is vital
- Some travel may be requested
- Desire to succeed in a high growth, fast-paced environment
Crocs is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
Title: Store Manager
Salary Range: $22.60 - $43.08 per hour
This position is eligible to participate in a company incentive program.
This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life, and AD&D, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.
Job Type: Full-time
Pay: $38.00 - $43.08 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
- Parental leave
- Retirement plan
- Tuition reimbursement
- Vision insurance
Experience level:
- 1 year
- 2 years
- 3 years
- 4 years
Shift:
- 8 hour shift
Work Location: In person
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